Contact Methods
Email Support
Best for technical issues, legal/privacy questions, and accountless user support.
Response Time
Typical reply window: 24-48 hours (business days).
Languages
English primary, Vietnamese supported for user assistance.
Include This in Your Email
- App version and device model
- OS version (Android/iOS)
- Steps to reproduce and screenshots
- Expected vs actual behavior
Policy and Legal Questions
- Privacy policy: /zennote/privacy
- Terms of service: /zennote/terms
- Support hub: /zennote/support